Login Issues and Password Reset
How to reset your password, recover your account, and troubleshoot login problems.
1
My Card Was Declined — Now What?
Understand why a card payment may fail and what steps to take to resolve it.
2
Can’t Send Crypto — Common Fixes
Reasons why a crypto transfer may not go through, and how to fix common errors.
3
App Crashes or Freezes
Troubleshoot performance issues on iOS or Android, including reinstall tips.
4
Verifying a Pending Transaction
How to check the status of a pending payment or transfer and when to expect completion.
5
How to Revoke DApp Access
Guide to disconnecting previously connected DApps from your wallet.
6
Email or SMS Not Received
Fix issues with missing verification codes, alerts, or email delivery problems.
7
Can’t View Assets Correctly
What to do if your balances, asset list, or transaction history is not displaying properly.
8
Contacting Support Efficiently
How to gather the right information and get fast help from the Wonn support team.
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